Terms & Conditions

1. e-Saheli is a skill-learning platform designed to help women develop practical skills, build confidence, and explore opportunities for personal and professional growth.
2. We offer various skill-based courses that learners can access through our website and, where available, through offline practical training batches.
3. In these Terms & Conditions, “e-Saheli,” “we,” “our,” and “us” refer to the entity operating the e-Saheli platform. “You” and “learner” refer to any individual accessing our website or using our services.

1. You must provide accurate and complete information when registering for a course or submitting an enquiry.
2. You are responsible for keeping your account credentials confidential and for activities carried out through your account. Important
3. You must notify us if you suspect unauthorised access to your account.
4. You must not create an account using false information or impersonate another person.
5. Course eligibility requirements, where applicable, will be communicated on the relevant course page.
6. e-Saheli reserves the right to restrict or suspend access where registration information is false, fraudulent, or used in violation of these Terms & Conditions.

1. Course content, duration, format, curriculum, and fees may vary depending on the selected course.
2. Courses may include recorded lessons, demonstrations, learning materials, assignments, and practical training, depending on the course.
3. Online course access requires a suitable device and internet connection.
4. Offline practical sessions are subject to availability, scheduling, and the specific terms communicated for the relevant batch.
5. We may update course content, teaching methods, or schedules to improve the learning experience.
6. Access to a course is limited to the learner for whom the enrolment was made and must not be shared, transferred, or resold without our written permission. Important
7. We aim to provide useful and relevant learning experiences. However, course content and the availability of particular features may change from time to time.

1. Course fees will be communicated on the website or through our authorised representatives before enrolment.
2. Payment must be completed through the payment methods made available by e-Saheli.
3. Course access may be provided after successful payment verification or completion of the applicable enrolment process.
4. Learners are responsible for providing accurate payment details and verifying the course selected before completing a purchase.
5. Any additional charges, if applicable, will be communicated before the relevant purchase or service.
6. e-Saheli will not ask learners to share their UPI PIN, banking password, or payment OTP to receive a course. Important
7. Please review the applicable refund and cancellation terms before making a payment.

1. Refunds and cancellations, if permitted, will be governed by the refund policy applicable to the selected course and disclosed at the time of enrolment or purchase.
2. Before purchasing a course, learners should review the relevant refund conditions, including any applicable timelines, eligibility requirements, and exclusions. Important
3. Where no separate course-specific refund policy is provided, please contact e-Saheli through the official contact details on our website for clarification before making a purchase.
4. Nothing in these Terms & Conditions is intended to exclude or restrict any rights available to consumers under applicable law.

1. Certificates may be issued to learners who meet the applicable course completion requirements.
2. Eligibility may depend on course-specific requirements, such as completing lessons, attending required sessions, or submitting practical work.
3. Certificates confirm completion of the relevant course or training as specified by e-Saheli.
4. A certificate does not automatically guarantee employment, professional licensing, business success, or any specific income. Important
5. Learners must provide accurate information required for certificate issuance.
6. The certificate requirements for a particular course will be communicated where applicable.

By using our platform, you agree to:

1. Use the website and learning materials for lawful purposes.
2. Provide accurate information during registration and enrolment.
3. Treat trainers, staff, and fellow learners respectfully.
4. Avoid posting or sharing unlawful, abusive, misleading, or offensive content through our services.
5. Not attempt to disrupt, damage, or gain unauthorised access to our website or systems.
6. Not copy, distribute, resell, or commercially exploit course materials without prior written permission.
7. Follow the instructions and safety guidelines provided during practical training.

1. All course videos, text, photographs, graphics, logos, learning materials, designs, and other content made available through e-Saheli are owned by e-Saheli or used with appropriate permission, unless otherwise stated.
2. These materials are provided for personal learning purposes only.
3. You must not reproduce, record, distribute, upload, publish, modify, sell, or commercially use our course materials without prior written authorisation. Important
4. Unauthorised use of intellectual property may result in appropriate legal action under applicable law.

1. Certain courses may involve practical activities using tools, products, equipment, or materials.
2. Learners are responsible for following the instructions and safety precautions provided by trainers. They should inform the trainer of any relevant safety concerns before participating in a practical activity. Important
3. Where a course requires specific materials or equipment, the applicable requirements will be communicated to learners.
4. e-Saheli will take reasonable steps to communicate relevant training instructions and safety guidance. Learners must use equipment responsibly and follow the instructions provided during training.

1. e-Saheli aims to help learners develop practical skills and improve their knowledge through structured learning experiences.
2. However, individual learning outcomes may vary depending on factors such as attendance, practice, prior experience, effort, and market conditions.
3. Enrolling in or completing a course does not guarantee employment, client enquiries, business opportunities, income, or financial independence. Important
4. Learners are responsible for applying their skills and making their own professional and business decisions.

1. We make reasonable efforts to keep our website and learning services accessible and functioning properly.
2. However, temporary interruptions may occur due to maintenance, technical issues, internet connectivity, third-party service failures, or circumstances beyond our reasonable control.
3. We will endeavour to address significant technical issues within a reasonable time. We do not guarantee uninterrupted or error-free website access at all times.

1. Our website may include links to third-party websites, payment gateways, communication platforms, or other services.
2. Such services may be governed by their own terms and privacy policies. e-Saheli does not control third-party platforms and is not responsible for their independent practices, subject to applicable law.
3. Learners should review the terms and policies of third-party services before using them.

1. To the extent permitted by applicable law, e-Saheli will not be responsible for indirect or consequential losses arising from the use of the website or course materials, including losses resulting from technical interruptions or a learner's individual business decisions.
2. Nothing in these Terms & Conditions excludes liability that cannot lawfully be excluded or limits any rights available to consumers under applicable law.

1. e-Saheli may suspend or terminate access to an account or service where there is a material violation of these Terms & Conditions, fraudulent activity, misuse of learning materials, or a legal requirement to do so.
2. Where reasonably appropriate, we will provide notice and an opportunity to address the issue before restricting access. Any action will be subject to applicable law and any contractual or consumer rights.
3. Termination of access does not remove obligations or rights that arose before termination.

1. Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
2. Please review our Privacy Policy to understand our data-handling practices.

1. We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable laws.
2. Revised terms will be published on this page along with an updated effective date. Where required by applicable law, we will provide notice or obtain consent for material changes.
3. Your continued use of the website after updated terms take effect will be subject to applicable law and any consent requirements.

1. These Terms & Conditions are governed by the laws of India.
2. Any disputes arising in connection with these Terms & Conditions will be handled in accordance with applicable Indian law and by courts having appropriate jurisdiction, subject to any mandatory consumer protection rights.
3. We encourage learners to contact our team first so that concerns can be reviewed and resolved amicably wherever possible.